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COMPLAINTS

If you have an item with a defect, you can register it for a complaint here.

We will explain how to submit a complaint to us in the following THREE steps:

1. Fill out the form completely,

2. Submit it,

3. and wait for the response from our customer services team

(depending on the workload, this may take up to 10 days after submitting the form).

Reklamationsformular
Wann könne wir dich am besen telefonisch erreichen
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It is important that all mandatory fields are completed when you submit your complaint, as it is unfortunately not possible to process the complaint without them.

Wir haben deine Reklamation erhalten und werden uns bei dir melden.

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